Insurance Disclosure & Customer Responsibilities
Before delivering goods to MFA, customers must either arrange their own inventory insurance or sign a Customer Inventory Insurance Waiver accepted in writing by MFA. MFA's business insurance does not replace your inventory coverage or guarantee reimbursement for the full value of your goods. Read this disclosure together with your signed Receiving and Storage Agreement and the Terms & Conditions.
1. Inventory insurance or a signed waiver is required
Unless an accepted signed waiver applies, you are obligated to purchase and maintain, at your own expense, insurance for the full replacement value of your inventory during inbound transportation, receiving, handling, storage, preparation and outbound transportation. Coverage must apply to goods stored at MFA's facility and to the applicable transportation, with limits sufficient for the maximum inventory value exposed to a loss.
A customer inventory, inland marine, stock-throughput or commercial property policy with appropriate storage and transit endorsements may satisfy this requirement if its actual terms provide the required coverage. The policy name alone does not establish that your goods are covered.
2. Declining insurance requires a signed waiver
You may choose not to purchase or maintain your own inventory insurance by signing a separate Customer Inventory Insurance Waiver and obtaining MFA's written acceptance before your goods are delivered. Sign the waiver in the client portal. The waiver must identify the goods, services and period to which it applies. The portal saves your electronic signature and provides a copy you can print or save after signing.
For that scope only, the accepted waiver replaces the customer insurance purchase, coverage, proof and related endorsement requirements described below. You accept the financial risk of uninsured or underinsured loss, subject to MFA's responsibility under your signed agreement and applicable law.
A signed waiver does not insure your goods under MFA's policies or increase MFA's agreed liability limit. It does not release MFA from its legally required duty of care or waive claims otherwise available under your agreement or law. Outside the accepted waiver's scope or period, the insurance requirements remain in effect.
3. Arrange coverage for your inventory risks
Arrange insurance for physical loss or damage, including fire, theft, handling damage and natural-event risks such as hurricanes, windstorms and floods. Separate policies or endorsements may be needed. Review exclusions, sublimits, valuation terms and deductibles with your insurance provider.
If you cannot obtain the required coverage, disclose the gap to MFA before shipping. Any exception requires MFA's prior written acceptance. You are responsible for deductibles and uninsured or underinsured amounts, without eliminating liability MFA otherwise has under your agreement or applicable law. Failure to obtain insurance does not make MFA an insurer or increase MFA's liability.
4. Provide proof before delivery
Provide a Certificate of Insurance (COI) at or before signing the service agreement and before the first delivery. MFA may request relevant coverage or endorsement evidence to verify the storage location, transit coverage, valuation basis, limits and material exclusions. MFA may decline new receiving or suspend new services if required insurance evidence is missing.
Provide renewal evidence at least 30 days before existing coverage expires, and promptly notify MFA of cancellation, nonrenewal or a material reduction in coverage. MFA's review of your documents does not guarantee that your insurance is adequate or relieve you of your responsibilities.
Where required by your signed agreement, obtain an insurer-authorized waiver of subrogation in MFA's favor. This addresses the insurer's right to seek recovery from MFA. A COI alone does not add that endorsement or change a policy.
5. MFA's insurance and legal responsibility
MFA is a service provider, not the insurer of your inventory. Insurance MFA maintains for its premises or operations is separate from your inventory insurance. Warehouse legal liability coverage, if included in MFA's actual policy, addresses covered legal responsibility for customer goods. It is not a promise to pay the full value of every loss.
MFA's responsibility for loss or damage, including fire, theft or handling damage, depends on its failure to exercise required care or other conduct for which it is legally responsible, subject to the signed agreement and applicable law. A loss does not by itself establish MFA's fault or guarantee an insurance payment.
Any payment under MFA's insurance is subject to the actual policy's covered causes of loss, exclusions, conditions, deductibles and limits. An insurance exclusion or denial does not eliminate liability otherwise imposed on MFA by the agreement or law.
6. Acts of God and events outside MFA's control
MFA does not assume responsibility for loss or delay caused solely by Acts of God or other events beyond its reasonable control that the exercise of required care could not prevent. These may include hurricanes, floods and other natural disasters, qualifying government action, civil disturbance or labor disruption.
An Act of God or other event does not excuse MFA to the extent its failure to exercise required care caused or contributed to the loss. Any liability remains subject to the applicable provisions of the signed agreement, including its negotiated limitation of damages, and applicable law. Customers must arrange their own insurance for these inventory risks or accept the uninsured financial risk under an accepted signed waiver.
7. Contractual liability limits may be below inventory value
The liability limit in your signed Receiving and Storage Agreement may be substantially lower than the purchase price or replacement value of your goods, including when MFA is responsible for a loss. MFA's insurance limit is not a promise of that amount to each customer.
Where your signed agreement adopts the 150% storage-rate formula, liability for each lost or damaged package is limited to its proven actual value, capped at 150% of the agreed base monthly storage rate for that package, subject to the agreement's exceptions and applicable law. The signed rate schedule must identify the package or storage unit and its rate. A pallet, carton and individual item are not interchangeable unless expressly agreed. The formula does not establish a zero-dollar limit for prep-only work or goods without an agreed package storage rate.
Review the applicable limit before signing. You may request increased liability in writing at signing or within the time permitted by the agreement and law. An increased limit and any additional charge must be agreed in writing. Providing an inventory value or insurance certificate does not itself increase MFA's liability. Unless an accepted signed waiver applies, maintain your own inventory insurance regardless of MFA's coverage.
8. Request MFA's insurance documentation
You may request a current certificate or other evidence of the business insurance MFA actually maintains. A certificate summarizes coverage; it does not amend a policy, guarantee payment or make you an insured or loss payee. The policy and endorsements control. This disclosure does not promise an unverified policy type, coverage amount or covered peril.
9. Report loss or damage promptly
Email suspected loss, shortage, mis-shipment or damage to info@mfaprep3plcenter.com. Include the shipment or order number, affected SKUs and quantities, photographs, value documentation and other supporting records. Preserve relevant packaging and evidence, and, if insured, notify your own insurer as required by your policy.
Claim deadlines, evidence requirements, exclusions and liability limits are governed by your signed agreement and applicable law. Carrier or supplier claims may have separate requirements. Reporting a claim does not establish liability or guarantee payment.
10. Read this with your signed agreement
This page explains insurance responsibilities. It does not issue insurance, amend a policy, or automatically replace or modify an existing signed agreement. Your signed Receiving and Storage Agreement establishes the account-specific requirements, negotiated liability limit and any accepted exceptions, including a separately signed and accepted insurance waiver. No provision excludes liability that cannot lawfully be excluded.
11. Questions or insurance documents
Miami Furniture Assembly Svcs LLCdoing business as MFA Prep & 3PL Center
2014 NW 55th Avenue, Margate, FL 33063
info@mfaprep3plcenter.com
Walter 786-474-6972
Edson 954-789-5701