Privacy Policy.

Effective date: September 1, 2026  |  Last updated: September 8, 2026

This Privacy Policy explains how Miami Furniture Assembly Svcs LLC, doing business as MFA Prep & 3PL Center (“MFA,” “we,” “us,” or “our”), handles information through mfaprep3plcenter.com, quote requests, customer communications, and our FBA prep, warehousing, and fulfillment services.

1. Scope

This policy applies to information we collect through this website and in connection with inquiries and services. A signed customer agreement, platform notice, or service-specific notice may provide additional terms. This policy does not govern a third party's independent practices, including Amazon, marketplaces, payment processors, carriers, or websites linked from our site.

2. Information we collect

Information you provide

• Contact and business information, such as your name, company, email address, telephone number, billing address, and shipping or facility contacts.
• Quote and account information, including SKUs, product descriptions, dimensions, weights, inventory volume, sales channels, order volume, prep requirements, shipment plans, and service preferences.
• Operational information needed to receive, store, prepare, fulfill, return, or ship inventory, including recipient and delivery information you submit for orders.
• Communications, documents, photographs, instructions, claims information, and feedback you send to us.
• Transaction and billing details. Payment card or bank information may be collected and processed by an authorized payment provider rather than stored directly by us.

Information collected automatically

When you use the website, we or our service providers may collect IP address, browser and device type, operating system, referring pages, pages viewed, dates and times, approximate location derived from IP address, and interactions with website features. We may use cookies, pixels, logs, or similar technologies for essential site functions, security, analytics, and performance.

Information from other sources

We may receive information from marketplaces, e-commerce platforms, carriers, payment providers, vendors, referral partners, or public sources when needed to provide services, verify information, prevent fraud, or comply with law.

3. How we use information

• Respond to inquiries, prepare quotes, open and manage accounts, and communicate about services.
• Receive, identify, store, prepare, fulfill, return, and coordinate shipment of customer inventory.
• Process payments, maintain records, send invoices, and administer deposits or account requirements.
• Operate, maintain, secure, troubleshoot, measure, and improve the website and our services.
• Detect fraud, misuse, security incidents, prohibited goods, or violations of our agreements.
• Comply with legal obligations, respond to lawful requests, enforce agreements, and protect our rights, customers, personnel, and property.
• Send service messages and, where permitted, business updates or marketing communications. You may opt out of promotional email without affecting operational messages.

4. How we disclose information

We may disclose information as reasonably necessary to:

• Service providers: hosting, software, analytics, communications, payment processing, professional services, security, and other vendors working for us.
• Operational partners: carriers, marketplaces, platforms, customs or logistics contacts, suppliers, and recipients involved in a requested transaction.
• Professional advisers: attorneys, accountants, insurers, auditors, and consultants.
• Legal and safety purposes: government authorities or other parties when required by law or reasonably necessary to protect rights, safety, property, users, or the public.
• Business changes: parties involved in a merger, financing, acquisition, reorganization, sale of assets, or similar transaction, subject to appropriate safeguards.
• At your direction: parties you authorize or direct us to contact.

We do not rent personal information. We do not sell personal information for money. If our practices change in a way that requires additional notice or choice under applicable law, we will provide it.

5. Customer portal and ShipStation data

When you use our customer portal, we may collect your email address, account information, login session information, and security-related data. The portal may display order, receiving, processing, shipment, tracking, and status information received from ShipStation, shipping carriers, marketplaces, and other service providers. We use this information to authenticate users, provide fulfillment services, manage customer accounts, respond to inquiries, and protect the security of the portal. Customers must keep their access codes confidential and notify MFA Prep & 3PL Center promptly if unauthorized access is suspected.

6. Cookies and analytics

Our site uses necessary storage to remember your cookie preference and may use optional analytics and advertising technologies to understand traffic, measure advertising, detect problems, and improve performance. Optional Google advertising and analytics consent is denied by default unless you select “Accept” in the cookie banner. You may select “Decline” to keep optional cookies off or use the “Cookie Settings” link in the website footer to change your choice. Browser settings may also let you block or delete cookies, but doing so can affect website functions. At this time, the site may not respond to all browser “Do Not Track” signals because no uniform industry standard applies.

7. Data retention and security

We retain information for as long as reasonably necessary for the purposes described above, including providing services, maintaining inventory and transaction records, resolving disputes, enforcing agreements, and meeting tax, insurance, safety, and legal obligations. Retention periods vary by record type and business need.

We use reasonable administrative, technical, and physical safeguards appropriate to the nature of the information. No website, network, email, storage system, or transmission method is completely secure, and we cannot guarantee absolute security.

8. Your responsibilities

If you provide personal information about customers, recipients, employees, or other individuals, you represent that you have authority to provide it and have given any notices or obtained any permissions required by law. Please send only the information reasonably necessary for the requested service.

9. Your choices and requests

You may ask to access, correct, or delete personal information you have provided to us, or object to certain uses, by emailing info@mfaprep3plcenter.com. We will review requests under applicable law and may need to verify your identity or authority. We may retain information when required for transactions, contracts, security, recordkeeping, legal claims, or other lawful purposes.

To stop promotional email, use the unsubscribe method in the message or contact us. You will continue to receive necessary account and service communications.

10. Children

Our website and services are intended for businesses and are not directed to children under 13. We do not knowingly collect personal information from children under 13 through the website. Contact us if you believe a child has provided such information.

11. External links and services

Links to Amazon, carriers, social networks, payment providers, or other websites are provided for convenience. Their privacy practices are governed by their own notices, and we are not responsible for their content or practices.

12. Changes to this policy

We may update this policy as our services, technology, or legal obligations change. The updated version will be posted here with a revised “Last updated” date. Material changes may also be communicated through another reasonable method.