MFA Prep & 3PL CenterSouth Florida
Translation
Effective date: September 3, 2026 | Last updated: September 7, 2026
Please read these terms carefully. Service-specific pricing, liability, claims, insurance, inventory disposition and operating requirements also appear in a written quote or service agreement. Storage and receiving work is additionally governed by our signed Receiving and Storage Agreement, which must be completed before goods are delivered to the warehouse.
By using the website, submitting a request, accepting a quote, or using our services, you agree to these Terms. If you act for a company, you represent that you have authority to bind it. You must be at least 18 and legally able to enter a contract. If you do not agree, do not use the website or services.
You may use this website only for lawful business purposes. You may not interfere with the site, attempt unauthorized access, introduce malicious code, scrape or copy the site at unreasonable volume, impersonate another person, submit false information, or use content in a way that infringes rights or violates law. We may suspend access or change, withdraw, or correct website content without notice.
Customer portal access is limited to authorized customers and users. You are responsible for keeping your email address and access code confidential and for activity performed through your account. You must notify MFA Prep & 3PL Center promptly if you suspect unauthorized access. We may create, reset, suspend, or terminate portal access when reasonably necessary for security or account administration. Shipment and order information displayed in the portal may be delayed, incomplete, or affected by ShipStation, carrier, marketplace, or other third-party system updates. Contact MFA Prep & 3PL Center if portal information appears incorrect.
Published rates, examples, calculators, and estimates are informational starting points for standard products and workflows. They are not a binding offer or guarantee. Calculator results can change based on product size, weight, condition, materials, storage footprint, labor, volume, timing, platform requirements, special handling, container configuration, unloading conditions, and information discovered after receipt. A rate identified as “from” is a starting rate, not a fixed maximum.
A service begins only after we approve the account or project and the parties accept the applicable written quote, work order, or service agreement. That document controls final prices, minimums, deposits, scope, assumptions, service levels, and any account-specific terms. We may correct typographical, calculation, or system errors before accepting work.
Available services may include FBA prep, inspection, labeling, poly bagging, shrink wrapping, bubble wrapping, bundling, kitting, palletized and floor-loaded container receiving at our warehouse, dry storage, pick and pack, returns, inventory handling, and shipment preparation. We may use qualified vendors or service providers where appropriate.
You must provide complete, timely, and accurate SKU data, dimensions, weights, labels, shipment plans, routing instructions, recipient information, platform requirements, and other directions. You are responsible for approving labels and instructions. We may rely on the information you provide and pause work while seeking clarification. Changes, rush requests, rework, nonstandard packaging, or work caused by incorrect instructions may be billed separately.
Any stated turnaround is an estimate, not a guarantee, unless a signed agreement expressly says otherwise. Turnaround begins only after approved inventory, instructions, materials, and required funds are available.
You represent and warrant that you own or are authorized to control all goods and data submitted; the goods are authentic, properly labeled, and legally marketable; and your instructions comply with applicable laws, platform rules, carrier rules, intellectual-property rights, consumer-safety requirements, and import or export obligations.
Our facility provides ambient, indoor, dry storage only. We have no refrigerated, frozen, humidity-controlled, or otherwise temperature-controlled space. We do not accept goods requiring any such conditions, including perishables, food, beverage, produce, plants, and cold-chain pharmaceuticals or cosmetics. This category cannot be approved or waived.
Separately, and unless we approve them in writing before shipment, do not send hazardous materials, dangerous goods, explosives, flammables, chemicals requiring special handling, controlled substances, weapons, ammunition, live animals, illegal or counterfeit goods, stolen goods, cash or negotiable instruments, or highly valuable collectibles. Where we do approve a regulated product, a current Safety Data Sheet must be provided to and accepted by us in advance.
We may refuse, quarantine, return, or arrange lawful handling of unapproved or unsafe goods, with resulting costs charged to the customer where permitted.
Inbound deliveries require advance notice and may require an appointment. You must provide expected counts, carrier and tracking information, purchase-order or SKU documentation, product dimensions and weights, and any special unloading requirements. For a container appointment, you must also disclose the container size, whether the load is palletized or floor-loaded, the estimated pallet or carton count, the maximum carton weight, and any special-equipment needs. Unscheduled, mislabeled, oversized, overweight, damaged, or noncompliant deliveries may be delayed or refused and may incur additional charges.
For published receiving rates, a standard carton is no more than 50 pounds and must be of an ordinary size that can be safely handled without special equipment. Cartons over 50 pounds, unusually large cartons, crates, machinery, furniture, hazardous products, unusually heavy loads, and special-equipment requirements are subject to advance written approval and custom pricing.
Standard receiving generally records visible cartons or pallets. It does not include opening every carton, a complete unit count, functionality testing, authenticity verification, sorting, palletization, nonstandard put-away, or detection of concealed shortages or damage unless quoted. Detailed counts, inspection, photography, testing, reconciliation, pallet and packaging materials, and special equipment are additional services.
Palletized-container receiving is charged per accepted standard sealed pallet. Floor-loaded container receiving is charged once per inbound container at the applicable published starting rate or written custom rate. Container pricing may vary based on container size, carton count, product and carton weight, floor-loading conditions, sorting, palletization, special equipment, labor requirements, waiting time, and nonstandard put-away.
Our container-receiving service covers unloading only after the container arrives at our Margate warehouse. The customer is responsible for import compliance, customs clearance, and arranging container transportation through properly licensed providers. Unless expressly included in a written quote, our receiving charges exclude drayage, customs duties and clearance charges, port and terminal charges, demurrage, detention, chassis fees, carrier charges, and other transportation or accessorial charges. MFA does not act as a customs broker, ocean freight forwarder, non-vessel-operating common carrier, or drayage motor carrier.
Storage is billed under the accepted rate schedule and account terms. Pallet, bin, oversized, and secured-cage classifications depend on actual dimensions, configuration, capacity, and operating requirements. Secured storage is subject to availability and written confirmation. We may relocate goods within our facility or an approved operating location while maintaining the agreed service category.
You are responsible for accurate order data, addresses, product identifiers, customs information, declared values, and shipping instructions. We are not responsible for an error caused by incorrect, late, incomplete, or conflicting information you or a platform provides.
Postage, freight, drayage, carrier charges, fuel or residential surcharges, customs duties and clearance charges, port and terminal charges, demurrage, detention, chassis fees, taxes, declared-value coverage, redelivery, storage, and other carrier or accessorial fees are separate unless a written quote expressly includes them. MFA provides warehouse handling and shipment preparation and does not act as a customs broker, ocean freight forwarder, non-vessel-operating common carrier, licensed freight carrier, or drayage motor carrier.
Carriers, Amazon, marketplaces, e-commerce platforms, and software providers are independent third parties. Their outages, rejections, fees, policy changes, transit delays, losses, and service failures are governed by their own terms. We do not guarantee marketplace acceptance, listing status, sales, delivery dates, or carrier performance.
You must pay the fees, monthly commitments, deposits, materials, carrier costs, taxes, and other amounts stated in the accepted quote, service agreement, or invoice. Published account levels are minimum monthly commitments rather than all-inclusive packages unless expressly stated otherwise. Eligible pick-and-pack, storage, and return-service charges count toward the applicable monthly commitment. If eligible monthly charges are below the commitment, the full minimum remains due; if they exceed it, the actual eligible charges are due. Inbound receiving, including container receiving, is billed separately and does not count toward the monthly fulfillment minimum. Packaging materials, postage, freight, carrier charges, deposits, special handling, and custom work are also separate unless the accepted written agreement expressly states otherwise.
Approved payment methods, payment timing, any card-processing surcharge, replenishment of deposits, and consequences of nonpayment will be stated in account documents. Unless we agree otherwise in writing, no credit or net terms are granted. We may require payment or available deposit funds before receiving, releasing, processing, or shipping goods, and may pause services for overdue balances.
You must review invoices promptly and notify us in writing of a specific good-faith dispute within the period stated in your service agreement or invoice. Undisputed amounts remain due. Taxes, government fees, chargebacks, bank fees, and collection costs may be charged when applicable and legally permitted.
Cancellation does not eliminate charges for work performed, committed labor, purchased materials, storage, carrier fees, or noncancelable costs. Returns, Amazon removals, disposal, donation, forwarding, rework, and account closure are billable services unless agreed otherwise.
You must give written instructions for inventory remaining after termination. Subject to the signed service agreement and applicable law, we may continue charging storage and handling while goods remain. Any lien, sale, disposal, abandonment, or other disposition of goods will occur only under the parties' agreement and applicable notice and legal requirements.
You are responsible for maintaining insurance appropriate for your inventory and operations, including while goods are in storage and transit. Our acceptance or handling of goods does not make us an insurer.
Report suspected loss, shortage, mis-shipment, or damage promptly in writing with the order or shipment number, SKU, quantity, photographs, value documentation, and other supporting records. Claims are subject to the timing, evidence, exclusions, liability allocation, and limits in the signed service agreement and, where applicable, carrier terms. Concealed damage or shortage not detectable through the agreed receiving process may require carrier or supplier review.
We will perform accepted services in a commercially reasonable manner consistent with the written scope. Except for an express warranty in a signed agreement and to the maximum extent permitted by law, the website, calculators, content, and services are provided "as is" and "as available" with disclaimers regarding merchantability, fitness, title, noninfringement, and results.
To the maximum extent permitted by law, neither party will be liable to the other for indirect, incidental, special, exemplary, punitive, or consequential damages, or for lost profits, sales, opportunities, goodwill, or data, arising from the website or services, even if advised of the possibility. Any service-specific liability cap, declared-value procedure, exclusions, and remedies will be stated in the signed service agreement. For goods received into or stored at our facility, that document is our Receiving and Storage Agreement, which must be signed and returned before goods are delivered to the warehouse. Nothing in these Terms excludes liability that cannot lawfully be excluded.
To the extent permitted by law, you will defend, indemnify, and hold harmless MFA and its owners, employees, and agents from third-party claims, losses, penalties, and reasonable costs arising from your goods, content, instructions, legal or platform violations, infringement, product defects or recalls, taxes or customs obligations, or breach of these Terms, except to the extent caused by MFA's conduct for which liability cannot be excluded.
The website's design, text, graphics, calculators, trademarks, and other content are owned by or licensed to MFA and protected by law. You may not reproduce, distribute, modify, or exploit them without written permission. You retain rights in customer data and product content and grant us a limited license to use them as needed to provide services. Feedback you voluntarily provide may be used without restriction or compensation, without identifying confidential information.
Each party should protect the other's nonpublic business information using reasonable care and use it only for the relationship, except when disclosure is authorized or legally required. Our handling of personal information is described in the Privacy Policy. Separate confidentiality, security, or data-processing terms in a signed agreement control where applicable.
Neither party is responsible for delay or failure caused by events beyond reasonable control, such as severe weather, fire, flood, power or network failure, labor disruption, epidemic, government action, carrier interruption, civil unrest, or supplier failure. Payment obligations for completed services and charges already incurred are not excused.
We may refuse, suspend, or terminate website access or services for safety risk, unlawful or prohibited goods, inaccurate information, nonpayment, abusive conduct, breach, capacity constraints, or legal requirements. Account wind-down, release of goods, final billing, and continuing provisions are governed by the signed service agreement and applicable law.
These Terms are governed by Florida law, without regard to conflict-of-law principles. Unless a signed agreement provides a different lawful procedure, state and federal courts located in Broward County, Florida will have exclusive jurisdiction, and each party consents to that venue. Before filing a claim, the parties should first attempt in good faith to resolve the dispute through written notice and direct discussion.
You may not assign these Terms or a service relationship without our written consent, except as permitted in a signed agreement. If any provision is unenforceable, the remainder remains effective. A waiver must be in writing and does not waive later breaches. Headings are for convenience. Electronic notices and signatures may be used where permitted. These Terms, the Privacy Policy, and any accepted quote or signed agreement form the applicable agreement, with signed service terms controlling in a conflict.
We may update these Terms by posting a revised version with a new "Last updated" date. Changes apply prospectively from the stated effective date. Material service changes may require separate acceptance where required by law or contract.
Send us your monthly order volume, number of SKUs, product dimensions, storage requirements and services needed. We'll follow up with a written quote.