Please read these terms carefully. Service-specific pricing, liability, claims, insurance, inventory disposition and operating requirements also appear in a written quote or service agreement. Storage and receiving work is additionally governed by our Receiving and Storage Agreement. No separate signature is required for this Agreement.
By using the website, submitting a request, accepting a quote, or using our services, you agree to these Terms. If you act for a company, you represent that you have authority to bind it. You must be at least 18 and legally able to enter a contract. If you do not agree, do not use the website or services.
You may use this website only for lawful business purposes. You may not interfere with the site, attempt unauthorized access, introduce malicious code, scrape or copy the site at unreasonable volume, impersonate another person, submit false information, or use content in a way that infringes rights or violates law. We may suspend access or change, withdraw, or correct website content without notice.
Customer portal access is limited to authorized customers and users. You are responsible for keeping your email address and access code confidential and for activity performed through your account. You must notify MFA Prep & 3PL Center promptly if you suspect unauthorized access. We may create, reset, suspend, or terminate portal access when reasonably necessary for security or account administration. Shipment and order information displayed in the portal may be delayed, incomplete, or affected by ShipStation, carrier, marketplace, or other third-party system updates. Contact MFA Prep & 3PL Center if portal information appears incorrect.
Published rates, examples, calculators, and estimates are informational starting points for standard products and workflows. They are not a binding offer or guarantee. Calculator results can change based on product size, weight, condition, materials, storage footprint, labor, volume, timing, platform requirements, special handling, container configuration, unloading conditions, and information discovered after receipt. A rate identified as “from” is a starting rate, not a fixed maximum.
A service begins only after we approve the account or project and the parties accept the applicable written quote, work order, or service agreement. That document controls final prices, minimums, deposits, scope, assumptions, service levels, and any account-specific terms. We may correct typographical, calculation, or system errors before accepting work.
Available services may include FBA prep, inspection, labeling, poly bagging, shrink wrapping, bubble wrapping, bundling, kitting, palletized and floor-loaded container receiving at our warehouse, dry and temperature-controlled storage, pick and pack, returns, inventory handling, and shipment preparation. We may use qualified vendors or service providers where appropriate.
You must provide complete, timely, and accurate SKU data, dimensions, weights, labels, shipment plans, routing instructions, recipient information, platform requirements, and other directions. You are responsible for approving labels and instructions. We may rely on the information you provide and pause work while seeking clarification. Changes, rush requests, rework, nonstandard packaging, or work caused by incorrect instructions may be billed separately.
Any stated turnaround is an estimate, not a guarantee, unless an accepted account-specific agreement expressly says otherwise. Turnaround begins only after approved inventory, instructions, materials, and required funds are available.
You represent and warrant that you own or are authorized to control all goods and data submitted; the goods are authentic, properly labeled, and legally marketable; and your instructions comply with applicable laws, platform rules, carrier rules, intellectual-property rights, consumer-safety requirements, and import or export obligations.
Our general warehouse at 2014 NW 55th Avenue does not accept food, beverages, dietary supplements, pet food, or animal feed for receiving, storage, preparation, packing, or fulfillment. This prohibition includes sealed, shelf-stable, refrigerated, frozen, and perishable products and cannot be waived through special approval. Customers must not ship these products to that address.
General warehouse
2014 NW 55th Avenue, Margate, FL 33063.
FDA-registered food facility
2012 Mears Pkwy, Margate, FL 33063.
Our facility provides ambient dry storage and humidity-controlled, refrigerated and frozen storage for eligible non-food products only. Goods requiring temperature or humidity control require written approval before shipment and are priced by written quote. Before shipment, you must disclose the required storage conditions and any lot or expiration-date tracking requirements in writing. Lot and expiration-date tracking for eligible non-food products is available by written quote.
Separately, and unless we approve them in writing before shipment, do not send hazardous materials, dangerous goods, explosives, flammables, chemicals requiring special handling, controlled substances, weapons, ammunition, live animals, illegal or counterfeit goods, stolen goods, cash or negotiable instruments, or highly valuable collectibles. Where we do approve a regulated product, a current Safety Data Sheet must be provided to and accepted by us in advance.
We may refuse, quarantine, return, or arrange lawful handling of unapproved or unsafe goods, with resulting costs charged to the customer where permitted.
Inbound deliveries require advance notice and may require an appointment. You must provide expected counts, carrier and tracking information, purchase-order or SKU documentation, product dimensions and weights, and any special unloading requirements. For a container appointment, you must also disclose the container size, whether the load is palletized or floor-loaded, the estimated pallet or carton count, the maximum carton weight, and any special-equipment needs. Unscheduled, mislabeled, oversized, overweight, damaged, or noncompliant deliveries may be delayed or refused and may incur additional charges.
Standard cartons are no more than 25 inches on any side and no more than 50 lb. Unusual goods and special equipment require prior approval. The client calculator assumes standard products with packaging up to 8 x 14 x 18 inches and weight up to 8 lb. Product measurements are confirmed with our team when preparing your written quote. Published oversize and overweight packaging/receiving adjustments are 2x; our team confirms which adjustments apply before accepting the work. Goods valued over $100 and hazardous or regulated goods require prior written acceptance and individual pricing.
Standard receiving generally records visible cartons or pallets. It does not include opening every carton, a complete unit count, functionality testing, authenticity verification, sorting, palletization, nonstandard put-away, or detection of concealed shortages or damage unless quoted. Detailed counts, inspection, photography, testing, reconciliation, pallet and packaging materials, and special equipment are additional services.
Standard receiving for single-unit FBA prep is included in the prep price. For bundle components and standalone receiving, individual receiving is $0.15 per standard unit, $0.40 per oversize unit or $0.50 per overweight unit. Standard carton receiving is $1 (no side over 25 inches and no more than 50 lb); oversize or overweight cartons are $4. Sealed pallet receiving is $10 per pallet. 40-foot floor-loaded container unloading is $450 per container before tax. This is unloading only. Pallets, wrapping, sorting, put-away, equipment and any additional scope must be confirmed in the written quote. Do not combine this flat fee with per-pallet or hourly unloading for the same container. Other container unloading remains $20 per palletized-load pallet or $40 per formed floor-load pallet, including pallet and wrapping. Do not charge overlapping receiving methods for the same work.
LCL handling and freight require a written quote. Container unloading, pallet handling and local delivery are priced separately from LCL freight. Carrier freight, customs, port, terminal and other accessorial charges are separate unless expressly included.
Our container-receiving service covers unloading only after the container arrives at our Margate warehouse. The customer is responsible for import compliance, customs clearance, and arranging container transportation through properly licensed providers. Unless expressly included in a written quote, our receiving charges exclude drayage, customs duties and clearance charges, port and terminal charges, demurrage, detention, chassis fees, carrier charges, and other transportation or accessorial charges. MFA does not act as a customs broker, ocean freight forwarder, non-vessel-operating common carrier, or drayage motor carrier.
Monthly storage: standard pallet $20, oversize pallet $45, half pallet $20. Standard and half-pallet storage is $20 per pallet per month, including the first month. Cubic-foot storage is $0.95 for 1-10 stored pallets or $0.85 for 11 or more, with a $1 per box monthly minimum. Standard box storage is $5 and oversize box storage is $10. Bin storage starts at $3 per bin per month; capacity and final price are confirmed in writing. Refrigerator storage is $1.70 per cubic foot per month, subject to prior acceptance. Storage has no free-storage period; invoices use full storage days in the calendar month. The agreed accounting method controls. Secured, freezer and other custom storage require a written quote.
Shrink wrapping is $0.20 per item, wrapping only; labeling is separate. Sample check: 10% of the batch is opened and checked. $5 per 100 units in the batch. 10% of units are checked, rounded up to a whole unit, at $0.50 each. Count and visual check: every unit is counted and checked from the outside for visible damage, without opening. $15 per 100 units. Full quality inspection: every unit is opened and checked for condition, completeness and labeling. $150 per 100 units. Count and full inspection are prorated by the unit; there is no new 100-unit billing minimum. Choose sample check or full quality inspection for the same goods, not both. Detailed inspection remains $50/hour for separately agreed work. Special retailer and B2B requirements require a written quote. All prices are before tax. Existing accepted quotes retain their agreed rates.
Pick and pack includes the first unit. Monthly account order tiers (first unit per order / each additional unit): 0-500: $2.00 / $0.50; 501-1,000: $1.95 / $0.45; 1,001-4,999: $1.90 / $0.40; 5,000-10,000: $1.65 / $0.35; 10,001-20,000: $1.40 / $0.27; 20,001+: $1.20 / $0.20. The total account orders in one calendar month select one rate for all orders in that estimate; rates are not applied progressively. Prices are before tax. Carrier postage and boxes are separate. Standard envelopes are included; boxes start at $0.50. Postage is separate. The selected monthly-order tier applies to the calendar-month account volume. Existing accepted quotes retain their agreed terms. Orders received by 2:00 PM Eastern, Monday through Friday, or by 11:00 AM Eastern on Saturday, ship the same day. Orders received after the Saturday cutoff or on Sunday ship the next business day. Orders received after the Monday-through-Friday cutoff ship the next operating day, subject to the Saturday 11:00 AM cutoff. No Sunday dispatch. Orders are handed to the carrier on the same business day they are packed. If an order cannot ship by its expected ship date, we will email you the same day with the order number, the reason and the new ship date. Client-supplied labels, including Amazon Buy Shipping labels, are printed at $0.15 per label, and corrections are made in the account where the label was purchased. Labels purchased by MFA are $2 each plus postage and can be voided and replaced before carrier pickup. For the late-processing guarantee, the 24-hour clock runs on business days, Monday through Friday, and pauses on Saturdays and Sundays. For example, the deadline for an order received Friday at 3:00 PM Eastern is Monday at 3:00 PM Eastern. Saturday warehouse hours do not count toward this guarantee. Pick-and-pack and additional-pick handling are waived when processing exceeds that deadline. The $2 fee for each label purchased by MFA is not waived; postage, materials and other services remain chargeable.
Local delivery requires a written quote based on destination, pallet count and service scope. LCL freight, carrier, port and accessorial charges are separate.
You are responsible for accurate order data, addresses, product identifiers, customs information, declared values, and shipping instructions. We are not responsible for an error caused by incorrect, late, incomplete, or conflicting information you or a platform provides.
Postage, freight, drayage, carrier charges, fuel or residential surcharges, customs duties and clearance charges, port and terminal charges, demurrage, detention, chassis fees, taxes, declared-value coverage, redelivery, storage, and other carrier or accessorial fees are separate unless a written quote expressly includes them. MFA provides warehouse handling and shipment preparation and does not act as a customs broker, ocean freight forwarder, non-vessel-operating common carrier, licensed freight carrier, or drayage motor carrier.
Carriers, Amazon, marketplaces, e-commerce platforms, and software providers are independent third parties. Their outages, rejections, fees, policy changes, transit delays, losses, and service failures are governed by their own terms. We do not guarantee marketplace acceptance, listing status, sales, delivery dates, or carrier performance.
Standard unopened-carton forwarding is $3 per carton. Oversize over 25 inches is $7 per carton; super-size over 50 lb or 30 inches is $20. Carrier shipping, opening, inspection, counting and repacking are separate.
Existing accepted written quotes and service agreements remain controlling.
You must pay the charges in the accepted written quote or service agreement. Existing accepted written terms remain controlling. There is no WMS fee or invoice fee. For FBA/WFS preparation, the $100 prep minimum applies once to a batch prepared together under one approved preparation order, including multiple ASINs. Amazon splitting that batch between fulfillment centers does not create additional prep minimums. Separate preparation orders have their own minimum. Materials, storage, outbound handling and shipping are charged separately. Only preparation labor and services count toward the minimum. Materials, separate receiving, storage, outbound handling, postage, freight, tax and unrelated services do not count toward it. FBM fulfillment and storage-only jobs have no preparation minimum. Onboarding and account setup are free. FNSKU preparation is priced per ASIN: 1-100 units at $0.65 each; 101-500 at $0.60; 501-999 at $0.55; 1,000-9,999 at $0.44; exactly 10,000 at $0.40; and 10,001+ at $0.38 per unit. Do not combine different ASINs to qualify for a tier. Single-unit polybag preparation is the FNSKU rate for the units in one ASIN plus the selected bag-size charge: small $0.30, medium $0.50, large $1.00 or XL $2.00 per unit. Small-bag totals are $0.95 for 1-100 units, $0.90 for 101-500, $0.85 for 501-999, $0.74 for 1,000-9,999, $0.70 for exactly 10,000 and $0.68 for 10,001+. Bag size and fit must be confirmed for the product; no fixed bag dimensions are assumed. FNSKU and standard receiving are included in these totals. Bundle rates remain separate. Triple bubblewrap preparation remains $1.50 per unit with FNSKU. Paid single-unit FNSKU, polybag or triple bubblewrap preparation includes covering or removing one simple old label per unit. Standalone basic label covering/removal starts at $0.50 per unit. Difficult adhesive, cleaning and multiple labels require a separate written quote at $50/hour. The same service rates apply to Amazon, 3PL and fulfillment work. Standard receiving is included for these single-unit preparation services; do not add standard unit, carton or sealed-pallet receiving for the same goods. Bundle receiving, standalone receiving, container unloading, oversize handling, storage, outbound handling, postage and freight are separate. Shipping, freight, taxes and separately quoted services remain chargeable. Agreed prepaid balances are credit toward future invoices, not extra service fees.
Invoices are due immediately upon issuance. A $100 prepaid deposit is required toward shipping costs per package. When the remaining shipping balance reaches $25, we will automatically charge the credit card on file for the amount needed to restore the shipping balance to $100. Any unused shipping balance will be refunded to the client when the account closes. The deposit is not a setup fee or service charge and is separate from the $100 FBA/WFS preparation minimum. The available shipping balance must cover postage before MFA purchases it. If the balance is insufficient, shipping pauses until sufficient funds are available. Full payment for services is required before dispatch. Termination requires 30 calendar days’ written notice and payment of all outstanding balances. Existing accepted agreements retain their agreed payment and termination terms. Approved payment methods, any already agreed card-processing terms and consequences of nonpayment are stated in account documents. MFA may pause services for overdue balances.
The $100 shipping deposit covers shipping costs per package. Return receiving, inspection, photos and other service charges are billed separately. Returns do not count toward the $100 FBA/WFS preparation minimum per approved preparation order, which applies only to preparation labor and services.
You must review invoices promptly and notify us in writing of a specific good-faith dispute within the period stated in your service agreement or invoice. Undisputed amounts remain due. Taxes, government fees, chargebacks, bank fees, and collection costs may be charged when applicable and legally permitted.
Cancellation does not eliminate charges for work performed, committed labor, purchased materials, storage, carrier fees, or noncancelable costs. Returns, Amazon removals, forwarding, rework and account closure are billed only under the accepted service scope.
You must give written instructions for inventory remaining after termination. Subject to the applicable accepted service agreement and applicable law, we may continue charging storage and handling while goods remain. Any lien, sale, disposal, abandonment, or other disposition of goods will occur only under the parties' agreement and applicable notice and legal requirements.
Our facility has security cameras, monitored alarms, restricted access, visitor controls, and fire-protection measures.
Please review our written insurance responsibilities, liability information, and claim guidance here:
Insurance Disclosure & Customer Responsibilities
You are responsible for maintaining insurance appropriate for your inventory and operations, including while goods are in storage and transit, unless a separate Customer Inventory Insurance Waiver signed by you and accepted in writing by MFA applies. Customers may sign that waiver in the client portal before delivery. A waiver does not provide coverage under MFA's policies, increase an agreed liability limit or release MFA from its legally required duty of care. Our acceptance or handling of goods does not make us an insurer.
Report suspected loss, shortage, mis-shipment, or damage promptly in writing with the order or shipment number, SKU, quantity, photographs, value documentation, and other supporting records. Claims are subject to the timing, evidence, exclusions, liability allocation, and limits in the applicable accepted service agreement and, where applicable, carrier terms. Concealed damage or shortage not detectable through the agreed receiving process may require carrier or supplier review.
We will perform accepted services in a commercially reasonable manner consistent with the written scope. Except for an express warranty in a signed agreement and to the maximum extent permitted by law, the website, calculators, content, and services are provided "as is" and "as available" with disclaimers regarding merchantability, fitness, title, noninfringement, and results.
To the maximum extent permitted by law, neither party will be liable to the other for indirect, incidental, special, exemplary, punitive, or consequential damages, or for lost profits, sales, opportunities, goodwill, or data, arising from the website or services, even if advised of the possibility. The receiving/storage liability limit is stated below and in the Receiving and Storage Agreement. Other service-specific liability terms, exclusions and remedies are governed by the applicable accepted agreement and law. For goods received into or stored at our facility, that document is our Receiving and Storage Agreement. No separate signature is required for this Agreement. Nothing in these Terms excludes liability that cannot lawfully be excluded.
For applicable receiving and storage agreements with MFA Prep & 3PL Center, a DBA of Miami Furniture Assembly Svcs LLC, the default liability for each affected package is its proven actual value, capped at 150% of that package's agreed base monthly storage rate. Liability arises only where MFA is legally responsible; a loss alone does not establish fault. The accepted rate schedule must expressly identify the package or storage unit, the goods it comprises and its base monthly storage rate. A pallet, carton and individual item are not interchangeable. The limit does not apply to gross negligence, willful misconduct or liability that cannot legally be limited. Increased liability requires a written agreement identifying the increased limit and separately agreed additional charges. Inventory values and insurance certificates alone do not increase liability. Merchandise insurance is separate from contractual liability; MFA does not insure customer inventory. For prep-only work, weekly storage or goods without an agreed package base monthly storage rate, this formula does not apply and creates no zero-dollar limit; the applicable liability basis must be resolved in writing before work starts, subject to applicable law. These updated terms apply prospectively and do not alter existing accepted agreements or separately negotiated terms.
Receiving and Storage Agreement · Insurance Disclosure
To the extent permitted by law, you will defend, indemnify, and hold harmless MFA and its owners, employees, and agents from third-party claims, losses, penalties, and reasonable costs arising from your goods, content, instructions, legal or platform violations, infringement, product defects or recalls, taxes or customs obligations, or breach of these Terms, except to the extent caused by MFA's conduct for which liability cannot be excluded.
The website's design, text, graphics, calculators, trademarks, and other content are owned by or licensed to MFA and protected by law. You may not reproduce, distribute, modify, or exploit them without written permission. You retain rights in customer data and product content and grant us a limited license to use them as needed to provide services. Feedback you voluntarily provide may be used without restriction or compensation, without identifying confidential information.
Each party should protect the other's nonpublic business information using reasonable care and use it only for the relationship, except when disclosure is authorized or legally required. Our handling of personal information is described in the Privacy Policy. Separate confidentiality, security, or data-processing terms in an accepted account-specific agreement control where applicable.
Neither party is responsible for delay or failure caused by events beyond reasonable control, such as severe weather, fire, flood, power or network failure, labor disruption, epidemic, government action, carrier interruption, civil unrest, or supplier failure. Payment obligations for completed services and charges already incurred are not excused.
Invoices are due immediately upon issuance. A $100 prepaid deposit is required toward shipping costs per package. When the remaining shipping balance reaches $25, we will automatically charge the credit card on file for the amount needed to restore the shipping balance to $100. Any unused shipping balance will be refunded to the client when the account closes. The deposit is not a setup fee or service charge and is separate from the $100 FBA/WFS preparation minimum. The available shipping balance must cover postage before MFA purchases it. If the balance is insufficient, shipping pauses until sufficient funds are available. Full payment for services is required before dispatch. Termination requires 30 calendar days’ written notice and payment of all outstanding balances. Existing accepted agreements retain their agreed payment and termination terms.
We may refuse, suspend, or terminate website access or services for safety risk, unlawful or prohibited goods, inaccurate information, nonpayment, abusive conduct, breach, capacity constraints, or legal requirements. Account wind-down, release of goods, final billing, and continuing provisions are governed by the applicable accepted service agreement and applicable law.
These Terms are governed by Florida law, without regard to conflict-of-law principles. Unless an accepted account-specific agreement provides a different lawful procedure, state and federal courts located in Broward County, Florida will have exclusive jurisdiction, and each party consents to that venue. Before filing a claim, the parties should first attempt in good faith to resolve the dispute through written notice and direct discussion.
You may not assign these Terms or a service relationship without our written consent, except as permitted in an accepted account-specific agreement. If any provision is unenforceable, the remainder remains effective. A waiver must be in writing and does not waive later breaches. Headings are for convenience. Electronic notices and signatures may be used where permitted. These Terms, the Privacy Policy, and the Receiving and Storage Agreement, and any accepted quote, work order or account-specific agreement form the applicable agreement. Any separately signed account-specific terms control in a conflict.
We may update these Terms by posting a revised version. Changes apply prospectively. Material service changes may require separate acceptance where required by law or contract.
Send us your monthly order volume, number of SKUs, product dimensions, storage requirements and services needed. We'll follow up with a written quote.
Estimates show warehouse services and materials separately. Shipping, freight, taxes and unpriced custom work are additional.
Pick and pack includes the first unit. Monthly account order tiers (first unit per order / each additional unit): 0-500: $2.00 / $0.50; 501-1,000: $1.95 / $0.45; 1,001-4,999: $1.90 / $0.40; 5,000-10,000: $1.65 / $0.35; 10,001-20,000: $1.40 / $0.27; 20,001+: $1.20 / $0.20. The total account orders in one calendar month select one rate for all orders in that estimate; rates are not applied progressively. Prices are before tax. Carrier postage and boxes are separate.
Calculator examples illustrate the existing rates and do not create a new charge or change an accepted quote. Confirm materials and custom-service scope in writing. See monthly examples and add-on details.
Boxes are billed at pallet rates under this no-contract service because their size and weight cannot be determined in advance. There is no per-box rate. The billable pallet count and standard or oversized classification must be confirmed before drop-off.
Standard pallet storage: $25 per pallet per week. Oversized pallet storage: $45 per pallet per week. Standard pallet size: 48 x 40 x 60 inches. Oversized loads require approval before delivery.
Weekly billing runs Monday through Sunday. No daily rates or daily prorating. Drop-offs are accepted Monday through Friday, 8:00 a.m. to 4:00 p.m. Eastern Time.
There is no invoice fee. Other requested services require a separate written quote. Weekly storage appears as a separate line in the main estimate. All published prices and running calculator totals are before tax. Complete the required service selections, then review the finished quote before saving to see estimated tax separately. Taxability and exemptions are confirmed on the final invoice. Amazon, regular 3PL and fulfillment pricing are separate from this plan.
Individual product boxing/repacking is $50 per labor hour with a 30-minute ($25) minimum when labor is requested. Zero hours adds no labor charge. New individual-product repacking boxes start at $2.50 each, billed separately from labor. Existing DTC fulfillment boxes (from $0.50) and FBA/B2B shipping cartons (from $2.75) retain their separate rates. Bulk-stock repacking is separate from ordinary pick-and-pack fulfillment.
There is no WMS fee or invoice fee. For FBA/WFS preparation, the $100 prep minimum applies once to a batch prepared together under one approved preparation order, including multiple ASINs. Amazon splitting that batch between fulfillment centers does not create additional prep minimums. Separate preparation orders have their own minimum. Materials, storage, outbound handling and shipping are charged separately. Only preparation labor and services count toward the minimum. Materials, separate receiving, storage, outbound handling, postage, freight, tax and unrelated services do not count toward it. FBM fulfillment and storage-only jobs have no preparation minimum. Onboarding and account setup are free.
For one approved FBA/WFS preparation order, qualifying services are product preparation, labeling, bundling/kitting, detailed or quality inspection, shrink wrapping and individual-product repacking labor selected for that order. Product photographs, removal-order receiving, separate receiving, materials, storage, outbound handling, postage, freight, tax and unrelated services are excluded. The calculator adds only the amount needed to bring qualifying preparation services to $100. One approved preparation order per estimate. For example, one batch split between five Amazon destinations has one $100 prep minimum, not $500 in prep minimums. Multiple-ASIN orders require a combined written quote so the minimum is applied once across the batch. FNSKU volume tiers still apply separately per ASIN. Existing accepted quotes retain their agreed terms.
FBA outbound carton preparation is $5 USD per standard outbound carton before tax. It includes packing prepared units into the outbound carton, sealing it, and applying Amazon carton and carrier shipping labels. New FBA/B2B shipping cartons start at $2.75 each under the existing material category. Carrier postage and freight are separate. Label printing remains separate at the selected published rate ($0.25 per sheet or label for FBA carton/other document printing; client-account carrier-label printing remains $0.15 per label where applicable). Label application is included in the $5 service and is not charged again. Standard unopened-carton forwarding remains $3 per carton and covers forwarding without opening or repacking. Do not charge both services for the same carton. When both quantities are entered, confirm they refer to different cartons. Additional warehouse picks or pallet handling must cover separate work. Outbound carton preparation does not count toward the FBA/WFS preparation order minimum. Existing accepted quotes retain their agreed terms.
Saturday warehouse hours: 8:00 AM to 3:00 PM Eastern. Saturday order cutoff: 11:00 AM Eastern.
Saturday carrier pickups: USPS, UPS, DHL and FedEx. No Sunday dispatch.
Quotes are valid for 30 calendar days from the issue date.
For the late-processing guarantee, the 24-hour clock runs on business days, Monday through Friday, and pauses on Saturdays and Sundays. For example, the deadline for an order received Friday at 3:00 PM Eastern is Monday at 3:00 PM Eastern. Saturday warehouse hours do not count toward this guarantee. Pick-and-pack and additional-pick handling are waived when processing exceeds that deadline. The $2 fee for each label purchased by MFA is not waived; postage, materials and other services remain chargeable.
Updated November 3, 2026. Prices are before tax.
Standalone polybagging includes the bag and application: small $0.30, medium $0.50, large $1.00 and XL $2.00 per unit. FNSKU labeling is separate. Confirm bag size and fit. For FBA/WFS work, the $100 prep minimum applies once to a batch prepared together under one approved preparation order, including multiple ASINs. Amazon splitting that batch between fulfillment centers does not create additional prep minimums. Separate preparation orders have their own minimum. Materials, storage, outbound handling and shipping are charged separately.
Service is month-to-month with no long-term commitment. Cancellation requires 30 calendar days’ written notice and payment of all outstanding balances. Existing accepted agreements retain their agreed terms.
Standard return receiving and visual inspection are completed within two business days after check-in. Large batches, testing and repacking require an agreed timeline. MFA does not charge a Q4 service surcharge. Carrier surcharges are separate.
MFA corrects verified prep mistakes at no charge and reimburses documented Amazon defect fees directly caused by those mistakes. Lost sales, lost profits and errors caused by incorrect client instructions are excluded. This remedy concerns prep corrections and directly caused Amazon defect fees; receiving and storage loss or damage remain governed by the applicable liability terms.
A current certificate of MFA’s business liability insurance may be requested. Issuance is subject to confirmation by MFA’s insurance agent. The certificate does not provide insurance for customer inventory or change policy coverage or contractual liability.
Inventory, receiving, shipment and discrepancy reports are provided through the MFA WMS client portal. Receiving shortages or damage are reported through WMS with photos within two business days of discovery.